Shipping & Returns

Payment Methods

PAYPAL

AFTERPAY

SQUARE

Shipping Policy

Please allow 1-2 days for your order to be processed. We make every effort to fulfil your orders as soon as possible. You will receive an email confirmation that your order has been processed. If you do not receive an email, please check your ‘Junk Mail’ folder.

If you require any assistance with your order, please email us immediately.

We will not be able to make any changes to your order once it has been shipped.

Please review and ensure that you have entered the correct address.
We will not be responsible for non-delivery due to errors to the address you provide. If an order is returned due to an incorrect address, we will refund you the original order (excluding the shipping fee) and then ask you to re submit your order.

Return & Exchange Policy

Several types of goods are exempt from being returned. Our teas are considered to be perishable goods, and so are unable to be returned. If for any reason you are unhappy with your purchase, please let us know and we will endeavour to come to an acceptable arrangement.